Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy. This site uses cookies for the sole purpose of user verification and recognition throughout the site.
  • Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
  • We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
  • We will only retain personal information as long as necessary for the fulfillment of those purposes.
  • We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
  • Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
  • We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
  • We will make readily available to users information about our policies and practices relating to the management of personal information.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

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Our site may not be showing rooms or rates available when "checking availability".

This issue started at about 8pm EDT, today, Aug 11th.

It is an outage that is beyond our control, and we're hoping that it could be rectified by the technology partners that power our site and hundreds of other applications around the world.

This would then result in an automatic resolution to our site.

In the interim, we can try to help you manually if you know exactly what you'd like to book.

If you go to the official site of any hotel that you wish to reserve, send us a screenshot of exactly what you want booked with any additional details like guest names etc.

We'll then attempt to complete the reservation for you and include the Exclusive Perks shown on our website for the hotel you have selected.

We would also need your credit card info which you can send us across this secure form: https://www.whatahotel.com/payment/

We apologize for this runaround if you encounter an issue and we hope that it is resolved quickly.

Sincerely,

The A-Team
WhataHotel! by Lorraine Travel

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