What exactly are the WhataHotel! exclusive perks?
Every booking through WhataHotel! includes "The Edge" benefit suite: daily breakfast for two, a room upgrade (subject to availability), a $100 hotel credit (spa or dining), and late check-out. These are complimentary value-adds typically exceeding $500 per stay.
Do I have to pay a membership fee?
No. WhataHotel! is not a club. We are an elite partner of brands like Four Seasons, Ritz Carlton and many other luxury hotel brands. You get these perks simply by booking through our platform at the same rates found on official hotel sites.
What is the relationship between WhataHotel! and Lorraine Travel?
WhataHotel! is the premier luxury digital brand of Lorraine Travel. Headquartered in Coral Gables, FL, Lorraine Travel is a full-service management company that has been a global industry leader since 1948.
In most cases, your credit card is used only to "guarantee" your reservation. You are typically billed upon check-out. Note: Some resorts may require a nominal deposit, and a non-refundable transaction fee applies to online and agent-assisted bookings.
Absolutely. We use industry-standard Secure Socket Layers (SSL), advanced encryption, and robust firewalls. We accept Visa, MasterCard, American Express, and Diners Club.
Yes. WhataHotel! bookings are considered "direct" preferred partner reservations. You earn your standard points and stay credits, and your existing elite status is fully honored.
We abide strictly by the hotel's own policy. Most properties allow cancellation without penalty up to 24 hours prior to arrival, while some resorts may require 7–14 days notice. Always review the specific policy listed on your confirmation.
Special requests (bed types, anniversaries, etc.) can be entered during the online booking process. To change or cancel a reservation, you can email Reservations@WhataHotel.com or use the "Booking History" section in your user profile.
Occupancy limits vary by property. King rooms usually accommodate two, while "Two Double" rooms can often hold four. Note that hotels may apply a surcharge for an additional rollaway bed.
Yes. Once your hotel booking is complete, your confirmation page will provide direct links to add flights, car rentals, and curated sightseeing tours to your itinerary.
Last Verified: January 2026. All perks are subject to availability and specific hotel participation.