Four Seasons Hotel Suzhou
Exclusive Complimentary Perks
- A Room Upgrade subj to avails at time of Check-In
- Full Breakfast x 2 Daily
- A $100 Credit*
- Complimentary Basic Internet
- Late Check-Out, subj to avails on specific request only
*A $100 Credit will be applicable for booking any Room Category. Book a Suite (excluding Junior & Executive Suite Categories) and get a $200 Credit. The Credit is per stay and may be used towards Food & Beverage charges, a Spa service or towards a Recreational Activity on property. This will be a one-time credit for the entire duration of a stay even if multiple, back-to-back reservations are booked over consecutive days.
Frequently Asked Questions:
What is the best way to book Four Seasons Hotel Suzhou?
Book through WhataHotel! by Lorraine Travel (a Four Seasons Preferred Partner since 1948) to receive exclusive complimentary perks: confirmed room upgrade at check-in, full breakfast for two daily, $100 hotel credit ($200 for suites), complimentary WiFi, and late checkout subject to availability. These benefits are combinable with Four Seasons rates and cannot be matched by booking direct.
Is Four Seasons Suzhou really on a private island?
Yes, Four Seasons Hotel Suzhou occupies an exclusive 9-hectare (22-acre) private island on Jinji Lake, connected to the mainland by a dedicated bridge. This private island setting offers a tranquil urban resort experience with expansive gardens, winding lakeside paths, and panoramic lake views, yet remains just minutes from Suzhou's bustling city center and business districts. The island features its own secret gardens, rose gardens, and waterfront promenades.
How far is Four Seasons Suzhou from Shanghai?
Four Seasons Hotel Suzhou is remarkably accessible from Shanghai: just 30 minutes by high-speed train from Suzhou Railway Station, or approximately 60 minutes by car. Shanghai Hongqiao International Airport is 60 minutes by car, Shanghai Pudong International Airport is 90 minutes, and Sunan Shuofang International Airport is 45 minutes. The hotel also offers exclusive helicopter shuttle service between Shanghai Hongqiao Airport and Suzhou Bay Terminal in just 18 minutes.
What dining options are available at Four Seasons Suzhou?
Four Seasons Suzhou features four distinctive restaurants: Jin Jing Ge, the Michelin-selected signature Chinese restaurant with seven private dining rooms serving innovative Jiangnan cuisine by Executive Chef Charles Zhang (formerly of Michelin-starred Jin Sha); Yun He for all-day pan-Chinese and international dining with live cooking stations; Dolce Vita poolside restaurant for Italian cuisine; and The Lounge and Bar overlooking Jinji Lake for afternoon tea and cocktails. 24-hour in-room dining is also available.
What room types are available at Four Seasons Suzhou?
The hotel offers 199 guest rooms and suites plus 11 standalone villas with private courtyards. Options include Deluxe Lake-View Rooms with panoramic views; puppy-friendly Garden Terrace Rooms with private terraces accessing lakeside gardens; Premier Lake-View Studios with open-plan layouts; Four Seasons Suites with separate living areas; Penthouse Suites with 270-degree rooftop views; and exclusive One-Bedroom Garden Villas and Two-Bedroom Grand Villas with private pools. All feature floor-to-ceiling windows, Frédéric Malle toiletries, and modern Chinese design.
Is Four Seasons Suzhou dog-friendly?
Yes, Four Seasons Suzhou is exceptionally pet-friendly, specifically welcoming dogs. Garden Terrace Rooms are designated puppy-friendly with direct terrace access to the lakeside gardens. The hotel provides special pet amenities including pet cribs, a lakeside play area, pet photography sessions, and welcome gifts for furry guests. Dogs are permitted in certain dining areas and outdoor spaces, making it ideal for traveling with your canine companion.
What pool and spa facilities does Four Seasons Suzhou have?
The hotel features two swimming pools: an outdoor infinity pool that appears to spill into Jinji Lake with stunning skyline views (seasonal), and a year-round glass-enclosed indoor pool surrounded by greenery with soaring ceilings. There's also a kids' pool. The spa offers 6 treatment rooms including couples rooms, with organic wellness experiences reflecting Suzhou's heritage—signature treatments include the Sleep Enhancing Retreat with Abhyanga massage and Shirodhara oil ritual, and Oriental Eaglewood Therapy. A 24-hour fitness center and yoga studio complete the wellness offering.
Is Four Seasons Suzhou good for families with children?
Four Seasons Suzhou is exceptionally family-friendly with comprehensive facilities for all ages. Kids For All Seasons offers a fully supervised indoor-outdoor facility with a scenic Chinese kitchen, ball pit, and slides. The Teen Centre features a climbing wall, foam pit, and modern entertainment. Families can enjoy complimentary bicycles, kayaking, sailing charters on Jinji Lake, wall climbing, culinary classes, and cultural activities like embroidery and pottery lessons. The hotel also offers connecting rooms and childcare services.
Can Four Seasons Suzhou arrange visits to UNESCO World Heritage gardens?
Absolutely. Suzhou is renowned for its Classical Gardens, with nine designated as UNESCO World Heritage Sites dating from the 11th to 19th centuries. The Four Seasons concierge team arranges personalized private tours to these gardens, including the Humble Administrator's Garden, Lingering Garden, and Lion Grove Garden. They can also organize guided boat excursions through Suzhou's historic canal network, visits to the I.M. Pei-designed Suzhou Museum, and cultural experiences including embroidery, pastel painting, and pottery classes.
Why choose Four Seasons Suzhou over other luxury hotels in the area?
Four Seasons Suzhou stands apart with its exclusive private island location—the only luxury hotel on Jinji Lake's island setting. Opened in late 2023, it offers the newest facilities in the region with design by Avalon Collective and AB Concept inspired by classical Chinese courtyards. Unique features include helicopter transfers from Shanghai, Michelin-selected dining at Jin Jing Ge, exceptional pet-friendly policies, and 22 acres of landscaped gardens perfect for weddings in the Secret Garden or Rose Garden. Book through WhataHotel! for exclusive perks including $100-200 credit, breakfast, and upgrades.